Client List

Department of Agriculture, Fisheries & Food.

Date of commencement of SAP Support Services: January 2004
Date of completion of SAP Support Services :Ongoing Contract

SMX Consulting provides SAP Support Services to the Department in various locations throughout Ireland, with a primary base being in the Department’s Administration headquarters at the Backweston Business Campus in Celbridge Co. Kildare.

Description of services provided:

Since January 2004 SMX Consulting Ltd has provided both SAP Functional and Technical (ABAP and Basis) support to the Department of Agriculture, Fisheries and Food. The Department are currently operating SAP 4.7 Enterprise with the following active modules:

  • FI/CO
  • FM (Funds Management)
  • MM
  • S&D
  • QM
  • Additional services:
    - Solution Manager – Implementation, maintenance and support
    - SAP Data and Document Archiving – Implementation & Support
    - We have also developed and are supporting SAP Web Enablement utilising SAP Business Connector at the Department of Agriculture, Fisheries and Food – with some 1,100 users regularly accessing the web-enabled SAP reports and Info Screens.

There are approximately 500 SAP users in the Department and SMX Consulting Ltd work with the Department’s own internal SAP support team and are responsible for the ongoing development and support of all elements of the system.

We have continuously and successfully supported the Department’s SAP system and have led teams through significant Hot-Pack and Application Upgrades as well as rollouts and specific support functionality Projects with Data Archiving and Solution Manager.

Health Service Executive – Eastern Region.

Health Service ExectiveDate of commencement of SAP Support Services: January 2004
Date of completion of SAP Support Services :Ongoing Contract

Since January 2007 SMX Consulting Ltd has provided both SAP Functional and Technical (ABAP) support to the Health Service Executive, Eastern Region – based in Dublin.

Description of services provided:

A summary of the services provided and work carried out is included below:

  • Ongoing Support and Development of SAP 4.0B.
  • Support covering SAP modules FI-CO, MM and PM
  • Providing SAP ABAP services within these modules.
  • Primary focus has been on enhancements to Logistics Functionality and Reporting including:
    - Design and implementation of Stock Requisition & Stock Reservations from bar-code scanners
    - Repairs and Enhancements to the Purchase Order Email Solution
    - Numerous SAP Validations arising from amended Financial Regulations
    - Development of a New Purchase Order Form
    - Numerous Purchasing and Inventory Management Reports to provide additional business information
    - Logistics Master Data Upload programs.
  • Also, focus on specific enhancements to FI-CO functionality including:
    - Pay Master General (PMG) – Electronic transfer of funds between PMG Accounts.
    - Email communication of Payment Advise Notices and other Vendor documents
  • Also provided strategy documents on certain Logistics SAP/Business Process improvements including:
    - Approach for addressing Disputed Invoices within Prompt Payment Guideline
    - Approach for simplifying the Purchase Order Release/Approval processes.
  • Outside the Support Contract with the HSE Shared Services in the East, SMX Consulting Ltd have also provided the HSE with Senior Project Management and Strategic consultancy for the HSE ‘NFPS Scoping and Planning’ project in 2007/2008 as well as the development of the Business Case for same.